Grit and ability to innovate go hand in hand

May26

grit

A Singaporean friend recently shared that despite having a stable corporate role, she missed the challenges involved in running her own business. Despite two previous entrepreneurial failures, she was keen to go back to managing start-ups. Why? Because she has grit.

What is grit? It is the ability to pick oneself up in the face of great disappointment or failure, and have another go. Or as psychologist Angela Lee Duckworth says: “Grit is sticking with your future — day in, day out, not just for the week, not just for the month, but for years — and working really hard to make that future a reality.”

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An Innovate Now! Session of the Innovators Network

May07
innovators_network

 Launch & Inaugural “Innovate Now!” Session of The Innovators Network – The Future of Business, Force of Technology & Power of Innovation

Singapore-based enterprises are today faced with tremendous challenges from global competition, industry disruption and factor constraints. Yet, at the same time, emerging powerful digital technologies and innovative business models present incredible opportunities to capture new value, markets and consumers. The world is transforming from the industrial economy to the innovation economy, where the fundamental rules of business and industries are constantly being re-written. How can enterprises use innovation to exploit and avoid being disrupted by this hyper-speed and technology-powered environment?

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Public Sector Transformation through Organisation Design, 23rd & 24th June, Kuala Lumpur

Apr21
Public-Sector-Transformation

Organisations need to constantly adapt to continue to be relevant in this ever changing world. The best way of doing so is to continuously innovate and differentiate itself – not just through new product or service development, but also through how it manages its people – putting in place a Design & Culture that make innovation systemic and sustainable. Organisation Design is the new enabler and leading contributor of Innovation Culture.

Please join me, and other speakers and participants, at Signature Trend’s two day workshop in Kuala Lumpur – Click here for the full brochure and registration form.

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Risk-taking in S’pore: Progress made, but rethink may be needed

Mar26

risk-taking

So what is on the mind of the Singaporean manager? Plenty, shows the Singaporean Management Agenda survey of 600 organisations on a range of business topics. The results, published by Roffey Park and Management Development Institute, provide fresh insight on the pulse of Singaporean business managers.

Perhaps not surprisingly, the No 1 preoccupation of the respondents was talent management, more specifically, recruiting the right staff. More interestingly, increasing productivity and encouraging innovation were among the top five human resource challenges listed by the managers. When I dug a bit deeper into the data, some surprises piqued my interest.

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For the service edge, think like a designer

Feb26

 

dbs-flagshipbranch-marinabaySG

Last month, my business partner and I decided to switch our bank account to DBS. I must say, it was truly an exceptional experience. From entering its pod-like lobby at the Marina Bay Financial Centre, which looked like a cross between a five-star-hotel reception and a spaceship, I was mesmerised. Could this really be a bank?

From there on, I found myself analysing every little detail of its service offering — from its high-touch interaction with customer service representatives, to the low-touch experience of interacting with its technological platforms.

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